Privacy Policy

Effective Date: September 21, 2026

Last Updated: September 21, 2026

This Privacy Policy describes how Provident Ventures LLC, doing business as Jenny LLC ("Jenny," "we," "us," or "our"), collects, uses, and discloses personal information when you visit jennyhelps.com (the "Site"), submit an inquiry, or engage with our services. Jenny LLC is located in Reno, Nevada.

By using this Site or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly:

Contact and inquiry information: your name, email address, phone number, company name, and the nature of your staffing or business support needs, submitted through our website inquiry forms or booking tools.
Communications: emails, messages, or other correspondence you send to us directly.
Service-related information: details you share during discovery calls, onboarding, or the course of receiving services from us.

Information Collected Automatically:

Usage data: pages visited, time spent on pages, referring URLs, browser type, device type, and IP address, collected through cookies and analytics tools.
Communications data: records of SMS messages, emails, and call logs generated through our customer relationship management platform.

Information from Third Parties:

We may receive information about you from third-party platforms, including GoHighLevel, Wix, and similar tools we use to operate our website and communicate with clients.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your inquiry and provide information about our services.
To schedule and conduct discovery calls and service consultations.
To deliver staffing and back-office operations services you have engaged us to provide.
To send you transactional communications, including confirmations, updates, and service-related notices.
To send you marketing and promotional communications about Jenny LLC's services, where you have provided consent or where permitted by applicable law.
To send SMS text messages, where you have provided express written consent to receive them.
To improve our website, services, and customer communications.
To comply with applicable legal obligations.
To protect the rights, safety, and property of Jenny LLC, our clients, and others.

3. SMS and Text Message Communications

If you provide your phone number and opt in to receive SMS communications from Jenny LLC, you consent to receive text messages at the number provided, including service updates, appointment reminders, and marketing messages. Message and data rates may apply. Message frequency varies.

To opt out of SMS communications at any time, reply STOP to any text message you receive from us. To receive help, reply HELP. Opting out will not affect your ability to receive services from Jenny LLC.

We do not sell, rent, or share your phone number with third parties for their own marketing purposes. SMS consent is not a condition of purchasing any goods or services.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers:

We share information with third-party vendors and service providers who assist us in operating our business, including GoHighLevel (CRM and communications platform), Wix (website hosting), Airtable (internal candidate and operations management), and payment processors. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

Legal Requirements:

We may disclose your information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of Jenny LLC, our clients, or others.

Business Transfers:

If Jenny LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our Site.

With Your Consent:

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files stored on your device that help us recognize returning visitors, understand how our Site is used, and improve your experience.

You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our Site. We do not currently respond to Do Not Track signals from browsers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including the duration of any active service engagement, plus a reasonable period thereafter for legal, compliance, and business continuity purposes. Inquiry and communications data is generally retained for a minimum of two years. You may request deletion of your information as described in Section 8.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security of your information.

If you have reason to believe that your information has been compromised, please contact us immediately at support@jennyhelps.com.

8. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. You do not need to take any action to opt out of these practices.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please submit a verifiable consumer request to support@jennyhelps.com or by calling us at the number listed on our Site. We will respond within 45 days of receipt of your request, as required by law.

9. International Data Transfers

Jenny LLC operates in the United States and places remote professionals located internationally, including in the Philippines, India, Serbia, South Africa, and Vietnam. In providing our services, information about client needs and service requirements may be shared with or accessed by personnel in these countries. By using our services, you acknowledge that your information may be transferred to countries outside the United States that may have different data protection standards than your home country.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

11. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on our Site with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jenny LLC (Provident Ventures LLC dba Jenny LLC)

Reno, Nevada

Email: support@jennyhelps.com

Website: jennyhelps.com