-Built for field service businesses
Your trade company needs an office.
It doesn't need you running it.
Jenny is a managed remote operations service built by a trades owner who was drowning in admin. Scheduling, customer calls, invoicing, parts ordering — handled. Every day.
Without you.
WHAT OWNERS GET BACK
40+
Hours per week returned to the business owner
1/3
The cost of a local full-time office hire
$0
Payroll tax, workers comp, or benefits burden
5-7
Business days from signed to fully operatoinal
Jenny works in the software
you already run.
No system changes. No new platforms. Jenny learns your stack — not the other way around.
PoolBrain
Jobber
Just Call
Skimmer
Housecall Pro
Design Tools
Service Titan
QuickBooks
Any CRM
If your business runs on trucks and technicians, this is for you.
Jenny was born in the trades and service industry. Now we're unlocking it for you.
Pool Service & Repair
Scheduling, chemical ordering, route management, customer communication, and seasonal billing. Jenny knows pool software cold.
HVAC
Operations, maintenance plan follow-up, parts procurement, tech dispatch, and customer retention calls.
Plumbing
Appointment booking, emergency dispatch coordination, invoice management, and follow-up calls — all handled in your existing software.
Electrical
Job scheduling, customer confirmations, permit documentation follow-up, and A/R tracking. Jenny handles the paper trail so your crew stays on site.
Landscaping
Seasonal route management, crew scheduling, customer communication, and recurring billing. High-volume, high-frequency operations are Jenny's sweet spot.
Pest Control
Recurring service scheduling, treatment follow-up, renewal reminders, and customer communication — without the owner in the middle of every interaction.
"I was buried. Calls, scheduling, parts orders, tech alerts, invoicing — it never stopped. I was working in the business instead of on it. Jenny changed that."
Founder— Provident Pools & Synergy Pools
-WHAT JENNY HANDLES
Every task the office
throws at you. Daily.
Jenny plugs into your existing software and processes. No system changes. No learning curve on your end. She learns your operation, not the other way around.
01/ Scheduling
Route & Schedule Management
Daily schedule builds, technician assignments, rescheduling, and emergency dispatch — all handled inside your field service software.
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Daily route builds and tech assignments
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Appointment confirmations and reminders
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One-time moves vs. permanent changes
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Route optimization and geographic clustering
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Unscheduled job queue managed daily
02 / Customers
Customer Communication
Inbound calls, follow-up messages, complaint handling, and service confirmations — all in your business's name. Customers don't know they're talking to Jenny.
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Inbound call handling via JustCall
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Post-service follow-up and review requests
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Complaint intake and escalation per your rules
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New customer onboarding calls
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Renewal and retention outreach
03 / Finance
Invoicing & Billing
Invoice generation, delivery, A/R follow-up, and payment tracking. Cash flow stays visible. Nothing falls through the cracks.
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Invoice creation and delivery after each job
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Overdue balance follow-up sequences
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QuickBooks Online sync and reconciliation
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Monthly A/R aging reports
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Chemical surcharge and add-on billing
04 / Field support
Parts & Vendor Ordering
Tech parts requests, Amazon Business ordering, supplier coordination, and delivery tracking — all within your approved spending thresholds.
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Tech parts request intake and processing
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Amazon Business and supplier order placement
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Delivery tracking and tech notification
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Approval routing for orders above threshold
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Vendor registry and account management
05 / Oversight
Technician Oversight
Daily check-ins, job completion reviews, alert monitoring, and exception escalation. You only get pulled in when something actually needs you.
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Daily tech check-in verification
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Job completion review and photo audit
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Chemical alert and reading exception review
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No-show escalation — immediate, same day
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Weekly performance summaries
06 / Growth
Outbound Sales Support
Cold outreach, route acquisition calls, and follow-up sequences. Jenny can build your pipeline — professionally and persistently.
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Cold call outreach for new customer acquisition
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Route purchase and transfer coordination
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Follow-up sequences for warm leads
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CRM updates and pipeline tracking
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Appointment setting for owner close calls
Every trades owner
knows this feeling.
01
You're running the field and the office at the same time. No one is doing either job well. You're the last call at night and the first call in the morning.
02
Local office hires cost $50–$70k/year — plus payroll tax, workers comp, benefits, and management overhead. And the work is still mediocre.
03
Your software is underutilized. PoolBrain, ServiceTitan, Jobber — you're paying for tools nobody has the bandwidth to run properly.
04
Growth stalls when the owner is buried in scheduling, invoicing, and parts orders. You can't sell what you can't operate.
-THE PROCESS
Operational in 5-7 business days.
No HR. No onboarding headaches. No management overhead on your end. Jenny learns your operation — and gets to work.
